RC01 Who we are
Reportcards - A Learning Centre ("we", "us" or "our") is an educational coaching centre based in Jaipur, Rajasthan, India. We provide academic coaching and learning resources for students from kindergarten through Class 12. We are responsible for the personal information collected through this website and in the course of providing our services.
02 Information we collect
We only collect information we actually need to respond to you and run our classes well. This includes:
Information you give us
- Enquiry and demo details: student name, parent or guardian name, contact number, email address, and the class, grade or subject you are interested in, submitted through our forms.
- Enrolment details: if your child joins us, further information needed to teach and support them, such as school, board, academic history and learning needs you choose to share.
- Accounts and practice: account email, profile details you enter, sign-in/session records, quiz attempts, scores and badges, workbook enquiries, support messages and Coach usage/writing.
- Communications: messages you send us by form, email, phone or messaging apps.
Information collected automatically
- Usage data: basic technical information such as browser type, device, pages visited and time spent, gathered through standard web analytics.
03 How we use your information
We use the information above to:
- respond to your enquiry and schedule a free demo or consultation;
- provide, manage and improve our coaching, programmes and learning products;
- share progress updates, assessments and class information with parents;
- send you service messages and, where you have agreed, occasional updates about our programmes;
- keep our website secure and understand how it is used; and
- meet our legal and accounting obligations.
We do not sell your personal information, and we do not use a child's information to show targeted advertising.
05 Consent and the legal framework
You may choose not to submit optional information or withdraw consent by emailing Hello@reportcards.in. We may be unable to provide the particular service that needs that information. Withdrawal does not undo earlier lawful processing or records we must retain by law.
The DPDP Act, 2023 provides for consent and specified legitimate uses; it does not provide a general "legitimate interests" basis. Its main processing duties and individual rights commence in phases under the November 2025 notification, with the principal duties scheduled eighteen months after publication. As at 28 October 2026, this policy does not claim that all DPDP provisions are already in force.
Official texts: DPDP Act on India Code (MeitY copy), commencement notification, and DPDP Rules, 2025.
06 Children and parents
A child under the DPDP Act is a person under 18. A parent or legal guardian should make enquiries and give permission for a child's information. For Showcase, an adult author or parent/guardian must submit from a logged-in account; staff must confirm permission before publication. A checkbox and an email login alone are not independent verification of parental identity or age.
The Act's child-data provisions require verifiable parental consent, prohibit processing likely to harm a child's well-being, and restrict tracking, behavioural monitoring and targeted advertising directed at children, subject to statutory exemptions. Those provisions follow the commencement timetable above. Please contact us before sending sensitive information about a child, or if information was supplied without appropriate permission.
08 Retention and deletion
We retain information for the purpose for which it was supplied and for applicable legal, accounting and security requirements. You can request deletion at the contact below. Account settings provide a website data export and account deletion. Order records may be retained for accounting; backups and separate service records may remain for their applicable retention periods.
New Showcase entries, including private files, are linked to the submitting website account and removed by website account deletion. Older entries held in the separate Supabase gallery need a specific removal request. To remove just one entry or withdraw publication permission, email its title or link. Removing a public entry cannot recall copies already saved by other visitors.
09 How we protect your information
We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission or storage is perfectly secure, but we work to keep your information safe and to limit who inside the centre can access it.
10 Requests, choices and complaints
Email Hello@reportcards.in or use Help and support to request access, correction, completion, updating, erasure, withdrawal of consent or details of how your information is used. Include your account email or the relevant submission link and tell us whether you are acting for your child. We may ask for proportionate identity or authority checks; do not send identity documents through the Showcase form.
Sections 11 to 14 of the DPDP Act provide access, correction/erasure, grievance redressal and nomination rights when those provisions commence. The Act requires first using the organisation's grievance process before approaching the Data Protection Board. We will explain any lawful reason why a request cannot be fully fulfilled. Contact us for an accessible explanation or a notice in an Indian language.
12 Other websites
Our site and social media may link to other websites we do not control, such as our Instagram, Facebook and Threads pages. This policy does not cover those sites, so please read their own privacy policies.
13 Showcase submissions and public display
New submissions collect your chosen first name or pen name, title, writing or image, submission time, consent confirmation and account link. A hashed connection identifier helps limit misuse. We use these to review work, contact the submitting account if needed and publish only approved work. We no longer ask for a school, full student name or separate phone/email in this form.
Pending work is private to authorised staff in the website system. Staff receive a review link through our mailer, without the work or student details in that notification. New work stays with our website host; it is not sent through FormSubmit or uploaded to the separate gallery provider. The older approved Supabase gallery remains available. Public display includes the approved work, title and display name; anyone can view or copy it. Do not put faces, contact details, school details or location metadata in an image or text.
14 Grievance Officer and privacy contact
Grievance Officer: The Director, Reportcards, A Learning Centre
Email: Hello@reportcards.in
Reportcards, A Learning Centre
704, Frontier Colony, Adarsh Nagar, Jaipur, Rajasthan 302004, India
Phone: +91 97835 96795
Use the subject "Privacy grievance" and describe the issue, affected account or submission, and the response you seek. We will address privacy grievances within one month of receipt. Rule 5(9) of the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 specifies a one-month period for grievances within its scope. The DPDP Rules' grievance provision has a maximum of ninety days when it commences; that does not extend our one-month commitment here.
Source: IT SPDI Rules, 2011, rules 4 and 5. This notice describes our process; it is not a statement that every compliance step has been independently certified.
15 Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of the page, and significant changes will be highlighted on the website. Please check back occasionally.
How to contact us
For any question about this policy or your information, please reach out:
Reportcards - A Learning Centre, 704, Frontier Colony, Adarsh Nagar, Jaipur, Rajasthan 302004
Phone: +91 97835 96795
Email: Hello@reportcards.in